Returns & Exchanges
- Please note that all purchased items from Kaifiyyah are strictly non-refundable.
- Returns are accepted within seven (7) days of purchase for exchange for in-stock items only on kaifiyyah.com. Items can be exchanged to another of similar value depending on it’s availability. Requested items of higher value will require cash top-ups.
- Only items that are unworn, unaltered, unwashed and in its original packaging with returns label still attached can be returned/exchanged.
- Sale and markdown items are non-returnable and non-exchangeable.
- Kaifiyyah reserves the right not to allow the return or exchanges of the items although the condition above is met.
- If you are unsure of the eligibility of the returns/exchanges of your product, please contact us at firstname.lastname@example.org.
Delivery in Singapore
- All purchased items will be delivered to customers’ doorstep via courier.
- Kaifiyyah aims at delivering your order within 1 – 3 working days, delivery times may vary at our discretion.
- Requesting for a specific day/time delivery slot requests will incur additional charges chargeable to customers.
- For International orders, please contact us at email@example.com