Terms and Conditions for Buying Tickets for an Event

Please read the following terms and conditions carefully before purchasing tickets for the event. By purchasing tickets, you acknowledge and agree to these terms and conditions:

Ticket Purchase and Delivery

  1. All ticket purchases are final and non-refundable, unless otherwise stated.
  2. Tickets will be delivered to you electronically via email or through a designated ticketing platform.
  3. It is your responsibility to provide accurate and valid contact information for ticket delivery. We are not liable for any issues arising from incorrect or incomplete information.
  4. Tickets are not exchangeable from one event to another.

Ticket Usage 

  1. Tickets are valid only for the specified event and date. No exchanges or transfers are allowed unless expressly permitted.
  2. Tickets may not be resold or transferred for commercial purposes without the explicit consent of the event host.
  3. Duplicate or counterfeit tickets will not be honored, and individuals attempting to use such tickets may be denied entry.

Entry and Conduct 

  1. Admission to the event is subject to the rules and regulations of the venue and the event organizer. By attending the event, you agree to comply with these rules and regulations.
  2. The event organizer reserves the right to refuse entry or remove any individual who violates these terms and conditions, engages in disruptive behavior, or poses a risk to others' safety without providing a refund.
  3. You may be subject to security checks and bag inspections upon entry. Prohibited items, as determined by the venue and event organizer, will not be allowed inside the premises

Event Changes or Cancellations

  1. The event organizer reserves the right to make changes to the event schedule, lineup, venue, or any other aspect, with or without prior notice.
  2. In the event of a cancellation or significant change, we will make reasonable efforts to notify ticket holders via the contact information provided during the ticket purchase process.
  3. If the event is canceled, you may be entitled to a refund or alternative compensation as determined by the event host. Refunds, if applicable, will be processed according to the host's refund policy.

Limitation of Liability

  1. We are not liable for any personal injury, loss, damage, or theft of property experienced during the event, unless caused by our gross negligence or willful misconduct.
  2. We are not responsible for any expenses incurred by ticket holders, such as travel or accommodation costs, in relation to the event. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction]. Please note that these terms and conditions may be subject to change without prior notice. It is your responsibility to review the most recent version before purchasing tickets. If you have any questions or concerns regarding these terms and conditions, please contact our customer support at salamsiti@kaifiyyah.com or whatsapp to +65 9734 8000 before proceeding with your ticket purchase.

Audio, Photography & Videography Policy as well as Prohibited Items

  1. Non-flash/flash photography, videography and LIVE streaming of the event are not allowed.
  2. Cameras, GoPros, selfie sticks, tripods/monopods and other prohibited items are not allowed.

Rating / Age Limit

  1. Strictly no admission for infant in arms and children under 12 years old.
  2. Children aged 12 years old and above must purchase a ticket for admission