Returns & Exchanges
- Please note that ALL type of purchases from Kaifiyyah are strictly not available for refunds or exchanges
- Exclusions The following categories are not returnable/exchangeable: Telekung, Tudong Square, Shawls, inners. Sale of these product categories are final and cannot be returned, exchanged or refunded.
- Condition of item(s) Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!
- Reimbursement & processing time After your return's been confirmed, you'll be issued a Store Credit equivalent to the purchase price of each returned item. We do not provide cash refunds for any return orders and delivery fees, if any, won't be refunded. Your return will be processed within 7-10 business days from when we receive it.
- Kaifiyyah reserves the right not to allow the return or exchanges of the items.
- If you are unsure of the eligibility of the returns/exchanges of your product, please contact us at salamsiti@kaifiyyah.com.
