Returns & Exchanges

We accept returns and exchanges within 7 days of purchase of regular price items.

Items must be returned clean, unworn, undamaged and unused, with all tags attached and in its original packaging.

Scarves are not eligible to be returned and exchanged for hygiene reasons.

Items sold during promotions/sales period are not eligible for exchanges, returns or refunds.

        Exchanges

        Each purchase is only valid for one time exchange.

        If the exchange is for a lower value, we regret that we are not able to refund the excess and the amount will be automatically forfeited.

        Refunds

        Refunds will take about 14 days to be issued to the same payment provider upon receiving the returned item.

        We reserve the right to reject item/s that do not fulfil the conditions above.

        You may contact us for any return/exchanges/refund question at customerservice@kaifiyyah.com.